Detoxifyjointei
Privacy

Privacy Policy

Last updated:

This Privacy Policy explains how Detoxifyjointei ("we", "us") collects, uses, and protects personal data when you visit our website at detoxifyjointei.ddd. We follow the General Data Protection Regulation (EU) 2016/679 (GDPR), the Norwegian Personal Data Act, and other applicable data-protection laws.

1. Data controller

The data controller responsible for the processing of your personal data is:

  • Detoxifyjointei
  • Døvingssida 10, 6210 Sylte, Norway
  • Phone: +47 90 57 06 74
  • Email: supportuse@detoxifyjointei.world

2. Categories of data we collect

  • Contact form data: name, email address, and the content of your message.
  • Technical data: IP address, browser type, device information, time of visit.
  • Cookie data: identifiers stored in your browser, where you consent to non-essential cookies. See our Cookie Policy.

3. Purposes of processing

  • Responding to inquiries you send via the contact form.
  • Operating, maintaining, and improving the website.
  • Understanding aggregate usage to refine the user experience (only if you accept analytics cookies).
  • Complying with legal obligations.

We rely on the following legal bases under Article 6(1) GDPR:

  • Consent (Art. 6(1)(a)) — when you check the consent box on the contact form, or accept non-essential cookies.
  • Legitimate interests (Art. 6(1)(f)) — to keep the website secure and functioning correctly.
  • Legal obligation (Art. 6(1)(c)) — where applicable record-keeping is required by law.

5. Special categories and children

We do not intentionally collect special categories of personal data (for example, health data within the meaning of Article 9 GDPR) through this website. Please avoid including sensitive personal data in free-text messages unless necessary for your request.

This website is intended for a general audience and is not directed to children under 13. If you believe a child has provided personal data, contact us so we can review and, where appropriate, delete that data.

6. Retention periods

  • Contact form messages: up to 24 months from your last interaction, unless a longer period is required by law.
  • Technical server logs: up to 12 months.
  • Cookie identifiers: as described in the Cookie Policy.

7. Sharing of data

We do not sell your personal data. We may share it with:

  • Hosting and infrastructure providers acting as data processors under written agreements.
  • Public authorities, only where required by law or court order.

For advertising and measurement activities, any third-party tools are enabled only after you provide consent for the relevant cookie category.

8. International transfers

Where personal data is transferred outside the EEA, we apply appropriate safeguards such as Standard Contractual Clauses approved by the European Commission and supplementary technical and organisational measures where required.

9. Your rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request rectification of inaccurate data.
  • Request erasure of your data ("right to be forgotten").
  • Restrict or object to certain processing activities.
  • Receive your data in a portable format.
  • Withdraw consent at any time, without affecting prior lawful processing.
  • Lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) or another supervisory authority.

To exercise any of these rights, contact us at supportuse@detoxifyjointei.world.

10. How to submit requests

When you contact us about privacy rights, please provide enough detail for us to identify your request and verify your identity where necessary. We normally respond within one month, as required by GDPR Article 12, with possible extension where permitted by law.

11. Automated decision-making

We do not use your personal data for solely automated decision-making, including profiling, that produces legal effects or similarly significant effects on you.

12. Security measures

We apply technical and organisational measures to protect your data, including HTTPS encryption, restricted access controls, regular updates of our systems, and processor agreements with our service providers.

13. Changes to this policy

We may update this Privacy Policy occasionally. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated through the website.